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What to Do When a Client Just Won’t Budge

John Williams
July 1, 2021

Welcome to the First “Ask John” Blog Post!

As a mentor in the ALC Training Programs, I receive numerous questions weekly from both current and former coaching students. These inquiries cover a broad spectrum, from certification details to client management tips. Realizing the potential value these discussions hold for others, I’ve decided to share selected Q&A sessions here, starting with today’s pressing topic!

Today’s Question: Handling Stubborn Client Attitudes

A coach reached out with a challenging scenario involving a 15-year-old client frustrated with her online French class. Despite attempts to shift her perspective, the client remained fixed in her negative viewpoint, focused solely on venting her frustrations. This scenario is not uncommon, especially in teenage coaching, and brings to light the delicate art of navigating entrenched attitudes.

John’s Answer: Embracing Compassion and Strategic Insight

I empathize deeply with students caught in the rigidity of educational systems where conditional motivation dominates. It’s crucial to recognize the need for that class credit, despite the client’s evident distaste for the subject. Here’s how I typically address such scenarios:

  1. Stay Curious: Always approach your client’s situation without preconceived solutions. Instead, delve deeply into their experiences and feelings without the rush to alter their stance. This approach helps clients feel seen and understood, which is crucial before any shift in attitude can occur.
  2. Coach the Trait, Not the Situation: Sometimes, the key isn’t in the specific issue but in the client’s general approach to challenges. Highlighting this trait as a strength can redefine how they view their reactions and potentially inspire a more constructive attitude moving forward.
  3. Search for Larger Motivation: Finally, if the resistance persists, it’s essential to reconnect the client with their broader goals that necessitate enduring the disliked class. Helping them see the immediate benefits of their efforts can shift their focus from short-term displeasure to long-term gain.

Implementing these strategies can transform a coaching session from a venting outlet to a constructive dialogue. If you’re a coach dealing with similar challenges, or you’re interested in learning more about our coaching techniques, don’t hesitate to sign up for one of our upcoming sample coach training sessions. Here, we dive deeper into these methods and much more!

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Join our exclusive Mastermind Workshop designed specifically for life coaches looking to develop their business. You’ll have a chance to experience firsthand what the Business Masterminds are like and gain insights along the way.

The Life Coaching Tools Series looks at a different tool each workshop with an opportunity to connect with other coaches, coach. and be coached. It’s the best way. to see if coaching is for you.

Coach Training Sessions
(Designed to be Sample Training Classes)

May 7th at 3 PM Pacific

Transformation & Coach Training Session

Coaching & Transformation-1 Hour Life Coach Training

Each session we look at a different tool from the Academic Life Coaching and Coach Training EDU training program and take a deep dive into its origin, theory, and application. 

This is an interactive workshop designed to be experienced fresh biweekly. Open to prospective and current students as well as alumni. The workshops are live and fast paced. You’ll want a strong internet connection, a chance to review the 3-page PDF ahead of time, and a quiet place to experience the workshop. It’s the closest experience you’ll get to being in the real training.

60 Minutes. Live via Zoom. Optional 15 minute Q&A after. 

May 16th at 3 PM Pacific

Transformation & Coach Training Session

Coaching & Transformation-1 Hour Life Coach Training

Each session we look at a different tool from the Academic Life Coaching and Coach Training EDU training program and take a deep dive into its origin, theory, and application. 

This is an interactive workshop designed to be experienced fresh biweekly. Open to prospective and current students as well as alumni. The workshops are live and fast paced. You’ll want a strong internet connection, a chance to review the 3-page PDF ahead of time, and a quiet place to experience the workshop. It’s the closest experience you’ll get to being in the real training.

60 Minutes. Live via Zoom. Optional 15 minute Q&A after. 

Business Mastermind Sessions

May 23rd at 9 AM Pacific

Business Mastermind

Business Mastermind--1 Hour Biweekly Workshop

ALC and CTEDU founder John Andrew Williams offers a biweekly Business Mastermind. Although these workshops are designed for current students and alumni, prospective students are welcome to register after speaking with an admissions advisor.

The workshops are fast paced, live on zoom. We usually take a dive into a specific websites, elevator pitches, sales calls, and whatever else coaches are facing as they establish their businesses.

60 Minutes. Live via Zoom.

May 16th at 3 PM Pacific

Business Mastermind

Business Mastermind--1 Hour Biweekly Workshop

ALC and CTEDU founder John Andrew Williams offers a biweekly Business Mastermind. Although these workshops are designed for current students and alumni, prospective students are welcome to register after speaking with an admissions advisor.

The workshops are fast paced, live on zoom. We usually take a dive into a specific websites, elevator pitches, sales calls, and whatever else coaches are facing as they establish their businesses.

60 Minutes. Live via Zoom.

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