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Guide: How to Manage Coach-Client-Sponsor Interaction in Line with ICF Standards

John Williams
March 12, 2023

We’re excited to launch a new series of blog posts dedicated to preparing coaches for the International Coach Federation’s Coach Knowledge Assessment. This series will feature practice questions that target the ICF’s Core Competencies, starting with a focus on Ethical Guidelines and Professional Standards.

Practice Question: Imagine a coach is working with a college student whose parents are financing the coaching. The parents, concerned about their investment, contact the coach to inquire about the student’s progress after five sessions. How should the coach respond?

Here are your response options:

  • A: Offer to set up a review session with the parents to discuss the progress.
  • B: Inform the parents that the details of the coaching sessions are confidential.
  • C: Remind the parents of the confidentiality agreement and suggest they speak directly with their child.
  • D: Advise the student to arrange a joint session with the parents and the coach.

Before delving into the explanation, we’d love to hear your initial thoughts on this scenario. What would you choose and why?

Explanation:

This question assesses awareness of the ICF’s first Core Competency: Ethical Guidelines and Professional Standards. The scenario explores the boundaries of confidentiality and the coach’s obligation to the client, despite who pays for the service.

The correct response, Answer C, highlights the importance of adhering to agreed-upon confidentiality terms and encourages a direct dialogue between the parents and their child, respecting the client’s privacy while maintaining professional integrity.

Responses like A and D risk compromising client confidentiality by potentially sharing sensitive information with the sponsor, contrary to ICF guidelines. B, while upholding confidentiality, lacks the professionalism and tact shown in C.

We encourage your reflections and questions on this topic. How do you navigate these complex sponsor-client relationships in your coaching practice?

If you find these practice questions helpful and wish to further explore the nuances of professional coaching, consider signing up for our upcoming coach training sessions. Advance your skills and deepen your understanding of coaching ethics and standards.

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Join our exclusive Mastermind Workshop designed specifically for life coaches looking to develop their business. You’ll have a chance to experience firsthand what the Business Masterminds are like and gain insights along the way.

The Life Coaching Tools Series looks at a different tool each workshop with an opportunity to connect with other coaches, coach. and be coached. It’s the best way. to see if coaching is for you.

Coach Training Sessions
(Designed to be Sample Training Classes)

May 7th at 3 PM Pacific

Transformation & Coach Training Session

Coaching & Transformation-1 Hour Life Coach Training

Each session we look at a different tool from the Academic Life Coaching and Coach Training EDU training program and take a deep dive into its origin, theory, and application. 

This is an interactive workshop designed to be experienced fresh biweekly. Open to prospective and current students as well as alumni. The workshops are live and fast paced. You’ll want a strong internet connection, a chance to review the 3-page PDF ahead of time, and a quiet place to experience the workshop. It’s the closest experience you’ll get to being in the real training.

60 Minutes. Live via Zoom. Optional 15 minute Q&A after. 

May 16th at 3 PM Pacific

Transformation & Coach Training Session

Coaching & Transformation-1 Hour Life Coach Training

Each session we look at a different tool from the Academic Life Coaching and Coach Training EDU training program and take a deep dive into its origin, theory, and application. 

This is an interactive workshop designed to be experienced fresh biweekly. Open to prospective and current students as well as alumni. The workshops are live and fast paced. You’ll want a strong internet connection, a chance to review the 3-page PDF ahead of time, and a quiet place to experience the workshop. It’s the closest experience you’ll get to being in the real training.

60 Minutes. Live via Zoom. Optional 15 minute Q&A after. 

Business Mastermind Sessions

May 23rd at 9 AM Pacific

Business Mastermind

Business Mastermind--1 Hour Biweekly Workshop

ALC and CTEDU founder John Andrew Williams offers a biweekly Business Mastermind. Although these workshops are designed for current students and alumni, prospective students are welcome to register after speaking with an admissions advisor.

The workshops are fast paced, live on zoom. We usually take a dive into a specific websites, elevator pitches, sales calls, and whatever else coaches are facing as they establish their businesses.

60 Minutes. Live via Zoom.

May 16th at 3 PM Pacific

Business Mastermind

Business Mastermind--1 Hour Biweekly Workshop

ALC and CTEDU founder John Andrew Williams offers a biweekly Business Mastermind. Although these workshops are designed for current students and alumni, prospective students are welcome to register after speaking with an admissions advisor.

The workshops are fast paced, live on zoom. We usually take a dive into a specific websites, elevator pitches, sales calls, and whatever else coaches are facing as they establish their businesses.

60 Minutes. Live via Zoom.

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